Birkenstock 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Birkenstock

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FEATURES

Rated 5 out of 5

Amazing!

Great, true to fit, really comfortable and can wear it all day

Rated 5 out of 5

Quality as usual

Can't go wrong with Birkenstock! Fit perfectly, the vegan leather is nice and soft. Can't wait for them to be fully broken in.

By Sarah St.

Rated 3 out of 5

Not the same as my last purchase

It feels cheaper than the previous version I purchased. It’s very stiff and difficult to break in.

By Ashdch

Rated 5 out of 5

Super soft and comfortable

I had the regular pair (not vegan) of these sandals for over 3 years; the tread finally wore out, so I wanted another pair. I could not find them in my size, so I opted to try the "vegan" ones, and they are SO soft, right out of the box. I will not switch back to the regular ones now!