Vince Camuto 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Vince Camuto

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FEATURES

Rated 5 out of 5

Big Comfty Heel

I LOVE these shoes! I'm 5'2" so these shoes are perfect for not dragging my evening dresses on the floor and they are so comfortable that I can wear them for the entire night without hurting my feet. I actually lost this pair of shoes and was ecstatic to finally find them again. I did read a review that said they were not durable, and I have to say, I do not find that to be the case. My shoes are still perfectly in tact and beautiful after several wears!

By ShoeGal214

Rated 4 out of 5

High heel black shoes

Ordered these shoes online for my daughter but was too high for her so had to return them

By Doris

Rated 3 out of 5

Easily Ruined

This shoe is comfy for the style but I wore them to a bridal shower and had them on for 1 hour before I walked down the steps to the event. Low and behold, both shoes had scraped off "leather" areas where it toiched the stairs. For paying exact price of $120 this is unacceptable. Sitting on a bar stool with the shoes resting on chair rail also scraped off the shoes. I'm so upset as I love this brand.

By Becks

Rated 3 out of 5

Not durable

Shoes are comfortable. However, for the price, I found it very deceiving and hurtful on the quality. I wore these one time to a place with stairs. My shoes had marks on them and the "leather" was scraped off. For paying over $100, i wouldn't recommend and I LOVE Vince camuto. This shoe isn't durable and completely missed the mark on quality.

By Becks

Rated 1 out of 5

Low quality

Shoes came with no box and clearance sticker after paying full price, and no packaging material

By Clair

Rated 5 out of 5

Sexy & Comfortable

I’m a thick girl, I need a thick heel! These are sooo comfortable and spice up any outfit

By Mels4

Rated 5 out of 5

So glad chunky platforms are back!

Comfortable, cute, classic. So glad chunky platforms are back.

By stacieangelee

Rated 5 out of 5

Purchased Two Colors

Purchased the sand leather and cognac. Will keep the cognac and return the sand. I didn’t like the sand in person. TTS.

By LR123

Rated 5 out of 5

Beautiful & Comfortable

These shoes are not only beautiful but super comfortable. I just ordered another color. Love them!

By d1maggieg

Rated 2 out of 5

I really wanted them, but

I really wanted to keep these, because I loved the unique color (multiple green colors) and I also liked the comfort of the platform....however, they weren't that comfortable due to the ankle straps are way too long and loose, and they are very clunky. I also think they run big (not true to size). I've decided that Vince Camuto shoes have declined in quality. So, I must return them.

By Schottzko

Rated 4 out of 5

Stylish but I hated the Navy color

I loved the style, but not the color. I bought the "Navy" one and it's shimmery, I was expecting something more subtle, just the snake skin pattern was enough to me. I returned them.

By Marcela

Rated 5 out of 5

Looks and feels great

I wore these heels and they were super comfortable and cute in it’s simplicity. I was looking for a nude chunky pair of heels and these are by far some of my favorite. Wore them for a date night and wedding. Couldn’t ask more from a pair of heels.

By mz_marsbars