We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.
We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.
I bought these shoes in April 2024 for traveling — stylish and lightweight for long urban walks and everyday exploring. But after 6 months of use (even with after market insoles), I can firmly say that those traits do not equal comfort. The rocker sole in the forefoot area leads to discomfort in the balls of my feet after ~15-20 minutes of walking, but when it's my only pair of "walking" shoes on a trip, I'm stuck with 'em all day...which has led to developing chronic nerve pain/Morton's neuroma for the past 3 months. The laces also have an odd pressure point on the tops of my feet, so I have to keep them loosely laced, leading to further strain and foot fatigue overall. I've taken a few trips with these shoes this year, and by the end of them, I am limping my way home through the airport. I've never felt more discouraged in my body thanks to these shoes. :-/
Lastly, the glue is starting to come undone on the rubber outsole at the toe. I've been a big Sorel shoe fan for 10 years and raved about their comfort and design, but these considerably miss the mark.
Pros: Wide toe box, fun tread design
For reference, I have: 9.5 shoe size, on the narrower side of normal width, flat arch, use Superfeet insoles
By Steph
Rated 5 out of 5
Can’t believe they’re waterproof!
Love the comfort padding and really happy that they are waterproof!
By J Beau
Rated 2 out of 5
Not as comfortable as it looks they had no padding and I’m very surprised because Sorel usually makes very comfortable and cushioned shoes
Not impressed, no comfort and my feet ached. Sadly
By Happy
Rated 1 out of 5
Disappointing and uncomfortable
This shoe is so disappointing. I not only got a blister on my heel the first day that I wore them, but the tongues of the shoes are oddly thick and hard and the edges really dug into the top of my feet. I wore them three days ago and the tops of my feet still hurt after wearing them. I've never had this happen to me with a shoe before.
By Buck3y
Rated 5 out of 5
Definitely waterproof and keeps my feet dry and comfortable.
I hate wet feet and wet socks and boots are too clunky. I bought these to take the dogs out in the morning when the grass is wet/damp. Comfortable. They run a tad small. Nice roomy toe box.
By Sprinkles527
Rated 4 out of 5
Love the shoes but too big
Wish I would have went with my normal size. Read reviews for a half size up and they are too big. Unfortunately didn’t realize this until I wore them a full day and now can’t return.
By KelliKnitting
Rated 2 out of 5
Odd Shape
Very cute casual sneaker with nice thick sole, but unfortunately the whole interior shape was strange, especially the toe box. It was all very stiff and had no arch support at all. Will be returning, as I can't imagine walking all day in them, let alone more than ten minutes.
By sara
Rated 2 out of 5
Too tight to tango
These ran too small for me so I had to return them. I did like the look and idea of them.
By Sara
Rated 5 out of 5
Scored a second pair
I liked these shoes so much I bought another pair. Sorels are the best. They last, and my orthotics fit in them easily.
By Sandra B
Rated 5 out of 5
Absolutely get these now!!
Must have!! Perfect for any occasion! I absolutely love these! Great for Florida where it rains everyday or when I travel and need a show from day to night!
By Sbail
Rated 4 out of 5
Good shoe, no arch support
Good solid shoe, true to size. Lacks arch support.
By Gail
Rated 4 out of 5
Great shoe. Sized up
These are very cute and sporty. Much better styling than other water proof shoes on the market. I did have to size up 1/2 size because my toe hit in my regular size. I couldn’t even wear socks with them unless I sized up.
By Sarah
Rated 3 out of 5
Cinderella Fit but Not That Waterproof
I really love the design of these shoes-- I got them in black, but even from the first few weeks, they were not waterproof. I stepped in a puddle that soaked my sock in January. The rubber sole started coming off in April, and I repaired it with boot glue, but there's still leakage.
That said, I adore the design and the way it fits my feet. I sized up based on customer reviews. I just wish it was really waterproof.
By sarahsorelb
Rated 5 out of 5
Roomy
The wide toe bed is perfect! I fractured a toe last month and have been able to wear them free of pain, now that I am able to wear shoes again. I have the light grey and will order a white pair that should suit me well walking around Europe in the fall.
By Laura
Rated 5 out of 5
Great Shoes!
Very comfy shoes, stylish, but good for everyday wear too.
By Renee
Rated 4 out of 5
Overall great purchase!
I bought these for a trip to Britain and Ireland. I had very little time to break them in, which was concerning since they are a bit stiffer than regular athletic shoes. I had no issues with rubbing or discomfort at all, even though I wore them all day every day for two weeks straight. We lucked on on the weather during our trip and encountered very little rain, so I can't review on how waterproof they are. However, given they are waterproof, I didn't have any issues with my feet being hot or sweaty.
By rosskel
Rated 3 out of 5
Disappointed
Not as comfortable as expected. On feet all day. No different than cheaper Sketchers.
By Jeff
Rated 2 out of 5
These are my first and last pair of Sorels! They get two stars for being wide and stylish, but they’re so uncomfortable. I can only wear them for about half hour before they start to hurt my feet, it feels like I’m walking on bricks.
By AG
Rated 2 out of 5
Uncomfortable
I’m so disappointed in the new design. They are uncomfortable, the heel is higher and pitches you forward. The old design was so nice and cute.
By Maisie
Rated 5 out of 5
Waterproof for sure!!!
I specifically bought these shoes for the PGA championship at Oak Hill in Rochester, New York. Best purchase ever! My feet stayed completely dry and I was able to navigate the steep muddy hills without falling! I even made it on TV. While wearing them LOL.
