UGG 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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UGG

  • Item #
FEATURES

Rated 5 out of 5

Very comfortable

I love the color and they are so comfy, good for fall and winter

By Janera

Rated 4 out of 5

obsessed

i wear them all the time, even walking long distances lol so cute to outfit pair!!!

By Maia

Rated 5 out of 5

Love these

I’m sooo in love with these Ugg I’ve been looking for these for so long no one had these in shoe or on line and I Lucked up and found them here get birthday gift

By KIARA

Rated 4 out of 5

Good

These are good platforms. Many reviews say to size up but I like my normal size. I’m not a half size. Not too heavy of a platform for me

By Melo

Rated 5 out of 5

Would recommend

Very comfy and always get good deals with DSW’s redeeming points!

By Lo Pu

Rated 5 out of 5

Love!

I pretty much love any shoe with a platform. And if it's UGG, even better! These are super comfy and look great with everything. I get lots of compliments on them.

By Jule86

Rated 5 out of 5

Super cute

Great shoe! Very comfortable exactly how it’s described. It wouldn’t expect anything less.

By Storres

Rated 5 out of 5

Buy them!!

First pair of Uggs! Love these! After reading all the reviews and speaking with some friends, I ordered my true size and they fit perfectly. They were a little difficult to get on at first, but easier now that they’re broken into. So warm and comfortable. No trouble walking in them. 10 out of 10!

By TheBootLady

Rated 5 out of 5

In love

I love them. As a short girl, it makes me a little taller. They look so cute on. They keep my feet so warm and they are very comfy. I’d def purchase again

Rated 5 out of 5

Season must have

Absolutely love these boots! Definitely order a size up

By kelsdawg

Rated 5 out of 5

A MUST !

These boots are incredibly comfort. So stylis!!! 100% recommend .

By Suki S

Rated 1 out of 5

Dont buy

Save your money and buy on uggs. Worst site ever. Inaccurate stock and not the real thing.

By Mama jtkc

Rated 5 out of 5

Fits 1/2 size big

They fit a bit bigger than standard sizing. I would say about a 1/2 size bigger.

By Nikkidrj