TOMS 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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TOMS

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FEATURES

Rated 3 out of 5

YES

The best slip on shoes ever! No hands needed, keeps shape and washes up great!

By Great

Rated 5 out of 5

Classic & Quality

Comfortable. Cute. Functional. Stylish. Easy transition from day to night look. Quality.

By Mljo

Rated 5 out of 5

Every Day Style

I love my TOMS. I’m a teacher so I’m on my feet a lot and these get me through the day

By Misstessa08

Rated 5 out of 5

quality, comfortable, easy to wear

I bought these to replace a purple pair that I'd had forever. Upon arrival, they are all I expected. Great quality. Fit it spot on. Comfortable. Quality craftsmanship. Great shoe to go with just about anything.

By MLJO

Rated 5 out of 5

Tom’s Comfortable Alpargata Slip- On

The Tom’s Alpargata slip-on women’s shoes are comfortable and a great casual shoe.

By AngN

Rated 1 out of 5

Unhappy

Unhappy, I got two different color shoes, and that's was such a disappointment.

By Mayraw2

Rated 5 out of 5

Great Alpargatas

I love these Toms. Great and comfortable casual shoes.

By Marco9093

Rated 5 out of 5

Great Shoes

Love these shoes, very comfortable for inside or outside. It’s my third pair and I will continue wearing them.

By Calou

Rated 5 out of 5

Great shoes!

Been wanting a pair of toms. Excited about how sturdy they seem. Runs a bit narrow across the top of the foot, even the wide with ones, but I'm sure the canvas wil stretch as i wear them in. I love that i can just throw them in the washing machine.

By Mizeru

Rated 5 out of 5

Comfy

Not a new customer to Tom’s, size is a true fit, I prefer Bobs. But I do like that Tom’s has changed their soles to fabric instead of a leather type.

By Kimberleyp

Rated 4 out of 5

Comfortable Tom’s Shoe

The shoe is very comfortable. I’m not sure how long they will stay white but I’m taking steps to keep them white.

By A Nie

Rated 4 out of 5

Narrow

I just received these in 7.5. They do run narrow and I’ll have to try and exchange them. Otherwise they’re a good shoe, a nice color.

By Claire

Rated 4 out of 5

So cute! Love these for work. Comfy like a sneaker without being too informal.

By Leanna

Rated 4 out of 5

Fashionable

The edges cut into my foot a little but comfortable while walking.

By wright633

Rated 5 out of 5

Love!

Really love but they fall about very fast so buyer beware. But they are a quick slip on.

By redward1

Rated 5 out of 5

Super comfy and so convenient!

I love these shoes! They are so ridiculously comfortable - I made sure to get them in black, navy and tan just to cover all my basic favorites. I would highly recommend these as a quick slip and go shoe - you just can not go wrong.

By pangirl

Rated 5 out of 5

Tom’s slip on’s

Most comfortable slip on’s ever. I use them as slippers. Long lasting!

By Germur

Rated 4 out of 5

Ok for casual flats

Not very comfortable. Bobs from Skechers feel better than these, they have memory foam.

By Mom02

Rated 5 out of 5

So Comfy

I have these Toms in several colors. They are true to size and really comfortable and casual. They’re great with leggings or jeans.

By Julie

Rated 5 out of 5

Great Buy

Cost is good. Comfort is great. Colors fantastic. I wear these all day and my feet don’t hurt.

By Kimberly