Steve Madden 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Steve Madden

  • Item #
FEATURES

Rated 1 out of 5

Disappointed

It’s not heavy but the sewing and quality is bad, it was falling apart after two wears

By Carme

Rated 5 out of 5

Feels like Cashmere!

Sandals are very comfy, light on your feet, the elastic bands affords best comfort and the soul is like walking on soft rubbers. best buy! highly recommend.

Rated 2 out of 5

Durability Issue

While I like the sandals, I have some durability concerns. The sides appear to be separating, which leads me to believe they may not last long and might tear soon.

By Khyti

Rated 1 out of 5

Strap broke 2nd day

2nd day of wearing the sandals with light use and the strap broke

By Notimpressed

Rated 1 out of 5

Don’t even, not worth one wear only.

Worst shoes I’ve ever purchased. I have dollar store shoes that have lasted 2 years and these didn’t last 6 hours !!! I had to research if this was an issue and after reading tons of reviews it is. These basically Melt on your feet!!!

By Working mom3

Rated 2 out of 5

Low quality

It looks great, comfy and I thought it was going to last but threads have already started coming out and it's already wearing out. Wouldn't recommend. I'm glad I didn't buy these at full price.

By ADave

Rated 5 out of 5

Stylish and comfortable

Stylish and elegant. Very comfortable and soft. Beautiful!

By Ssheikh

Rated 5 out of 5

Love these!

Very comfortable and snug. Very stylish too Extra height is a bonus!

By Rmmm

Rated 5 out of 5

Steeve madden has my heart never disappoints me

So comfy sandals I just loved it and best for summer

By ShikhaSareen

Rated 5 out of 5

excellent customer service

i found the straps a bit too tight on the feet. but the customer service is excellent .for my first shopping experience here i am highly satisfied and would recomend!

By anik19844

Rated 5 out of 5

Super cute! Fits true to size!

Super cute shoe. I was originally planning on buying the Bandi Blush Steve Madden sandal online, so I tried this shoe on in store first hoping the sizing would be similar in both sandals. Ended up buying and keeping the Saturn Wedge because it was so comfy, and returned the Bandi Blush since it’s a sandal better suited for more narrow feet. The Saturn fits the average size foot perfectly, plus the strap isn’t loose. Highly recommend!

By LinR

Rated 5 out of 5

Saturn Wedge Sandal

I loved these shoes. They were very good-looking and comfortable. Thank you Shoe Company.

By Customer #2099

Rated 5 out of 5

Great summer shoe

Super cute shoes very comfy. Just enough of a platform to make my long pants not hit the ground but not so much of a platform that your average gal can’t walk in them. Super happy with this purchase

By Mielisme

Rated 1 out of 5

Steve Madden Sandals:(

These shoes are very cute and comfy but got absolutely destroyed after 2 nights of walking around town.

By Sophie M