Kelly & Katie 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Kelly & Katie

  • Item #
FEATURES

Rated 3 out of 5

Better communication on delivery timelines

Ordered online- took over a week to deliver as they came out of province. If I knew this I would not have ordered.

By Boddz

Rated 4 out of 5

Timeless fashion forward loafer shoe

Great looking shoes. Very well made. This is the type of shoe that shows sophisticated style for teens to seniors. Timeless fashion. I like the combination of leathers, with the hints of patent leather. I was impressed with the padded insoles which make fir a comfortable full day wearing.

Rated 5 out of 5

Comfortable even for a wide foot

Comfortable for a wide foot, didn’t take long to break into them, on top of it so cute.

By Ren K

Rated 2 out of 5

Heel slips out.

Another pair of loafers that don’t fit. One size makes my toes feel squished, next size up my heels are sliding out eventually pushing my sock down. Sadly they are going back.

By Sally60

Rated 5 out of 5

Perfect loafer

Super comfortable. Sturdy and fashionable. They run true to size. I would buy them in every colour if they had them!

Rated 3 out of 5

Not true to size

My usual size came half inch longer, the shoes would fall off so bought one size down but is tight on the toes making them painful after 2 hrs of use.

By Feby

Rated 5 out of 5

Nice shoe

Very comfortable. Heel doesn’t slip. Looks nice. Good quality for the price

By Sballent

Rated 1 out of 5

Would like to return

Fit in the store but when I got them home they seemed too big .

By sw on

Rated 5 out of 5

Love my Pazulas

Love them 💕 comfortable, nice style and quality shoe

By Souls

Rated 3 out of 5

Cute

want to love them but they are too big, super cute otherwise

By not today

Rated 5 out of 5

Satisfied CUSTOMER

comfy, beautiful, classy, and goes with any pants. love it.

By Marytbh

Rated 2 out of 5

does not fit well, good for sitting not walking

The shoe is cute, but they fit oddly - they are the right size, but my heel slides out of them with every step, making it a bit awkward to walk with. Like a clunky, oversized shoe - when it isn't? I would skip this.

By Sam2787

Rated 2 out of 5

abandoned shoes

They look nice but after wearing a few times, realize they hurt my feet. sadly I've spent money on shoes I can't wear.

By adsfsdf

Rated 5 out of 5

Shoes review

Good quality ♥️ I really like. It is comfortable. I recommend

Rated 2 out of 5

Didn’t like them

Very uncomfortable shoes and you feel them to heavy while walking

By AfsoonP