Kelly & Katie 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Kelly & Katie

  • Item #
FEATURES

Rated 5 out of 5

The most comfy and stylish boots!

These are so comfy! I literally wore these to a 3+ hour long taylor swift concert. They are easily my favourite boots I have.

By Abby F

Rated 4 out of 5

wide width approved

Love these! great quality, wide width, thicker calf girlies! :)

By Msd2114

Rated 5 out of 5

Great if you have smaller calf

I would not have purchased these boots if I didn't have help from one of the staff. She help me. Her patience as I had tried on many different pairs. These were above my budget, but they fit my calf and very comfortable. I wouldn't have tried them on because of their price. She helped me and I absolutely love these boots. Even though the price was more than I wanted to spend. They are worth it. I purchased these from Bayers lake, Halifax Ns

By Bayers lake shopperr

Rated 5 out of 5

Great fall boot!!

These were perfect to wear with a dress/skirt or cropped pants. The heal height was comfortable. High but not too high. Runs true to size.

By Ellen F.S.

Rated 5 out of 5

Nice boots

Love them. Exactly what I was looking for! Comfortable!

By Weezer

Rated 2 out of 5

not for me

These are nice if you have small calves, but mine didn't fit. I'm midsized, but my calves are actually 15.5" (I measured after I received them of course), so they didn't fit. Unfortunately DSW doesn't carry wide calf boots, only wide width, and my feet are not wide at all. Will need to shop elsewhere. Faux leather wasn't really nice, but at the right price they would be ok.

By Shopaholic1

Rated 5 out of 5

Beautiful Boots

I bought these boots, and they came so fast within a day even with free shipping! But they are so comfortable, beautiful and I'm so happy I got them, I was worried since I have a bit of a thicker calf but these fit perfectly!

By k2505

Rated 2 out of 5

Not a great fit

Super wide calf. Not a good look. Cheap material. I was disappointed.

Rated 1 out of 5

Very wide shaft

The shaft was way too wide for me, I had to return them

By Deanna434

Rated 4 out of 5

Great

These boots are great for the price and comfortable for wearing throughout the night. The area around the ankle does dig in a bit if walking a bit, but overall a good buy!

By PepG

Rated 3 out of 5

Not for wide calfs

Was so happy to find these as I have a wide foot and have bought kelly and katie heels before that were flattering and comfortable on my foot. Unfortunately the boots fit my foot but not my calves. Very disapointed.

By vanessabell

Rated 5 out of 5

Comfortable and stylish riding boots

Comfortable and stylish. i always wanted a darker brown knee high boots, and here it is!

By K Garcia

Rated 5 out of 5

Recommended

I got these as a gift for my sister and she likes them alot.

By Ellie1

Rated 4 out of 5

Calf Too Wide

Beautiful boots just too wide for my calves. I would say I don’t have thin calves but they were gaping at the top. Will return.

By AmyCY

Rated 2 out of 5

Cute

Super cute and comfortable boots, but they arrived damaged. They arrived with scratches all down the side of one of the boots.

By Lindsay I

Rated 5 out of 5

Good boots, size up

The boots look better than I expected! They have just the right heel height and still comfy to walk in. There is a bit of a grip on the sole too. They look elegant and suitable to wear for most occasions. Definitely size up. I normally wear 6.5-7 and I got a 7.5 so I can still wear double socks if I have to.

By CO107

Rated 5 out of 5

Perfection

In love with these. True to size. They’re perfect! Elegant, super comfortable, can be dressed up or down, and amazing quality!

By donnac27

Rated 5 out of 5

Nice boots

My wife like this high boots and she love to wear it for party n all

By Nishant

Rated 5 out of 5

Very beautiful

I was a bit skeptical about the color and size when I got them in size 8.5. When I put them on, they felt tight, but after wearing them around the house and walking in them, everything turned out to be okay. Two days later at work, they were really great - the right size, and I received a lot of compliments on the boots.

By Lyllie

Rated 5 out of 5

Perfect for a night out!

I ordered these as I was on the hunt for a new cute boot and these fit the bill! Overall they are super comfy and I wore them all day shopping, at the hockey game and walking downtown to the club. I did buy my normal 8.5 and would recommend sizing up half a size as they were a little tight in the big toe.

By Shoelover11224