We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.
We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.
Bought these pumps as a basic black shoe. They are extremely comfortable. I like the kat heel as it is just the right height to wear all day. The shoe fits true to size. I am very happy with my purchase.
By Comfortable black Pumps
Rated 5 out of 5
Go-to Pump
Keep this pump in my closet at all times. So comfortable and has classic styling
By Daigle97
Rated 4 out of 5
Comfortable pump
Purchased this shoe for dresses. Well made Runs half size large. I will return and go down in size. Like the wide option
By Lone Ranger
Rated 5 out of 5
Perfectly Confortable Pump!
These are great! Comfortable for a while night out AND very stylish especially with the cute shape of the heel:)
By Kari
Rated 4 out of 5
Comfortable pumps
I purchased the Kataleyna Gem pumps in black and silver. I found them fairly comfortable as far as pumps go. The toes were not too pointy and the heel height was comfortable. The insole is padded providing extra comfort. I thought the curved shape and flair of the heel was rather funky and wondered if they would look too much like old lady shoes, but I decided the extra width in the heel provided stability, and once the shoes are on no one is really looking at the heel. I will say the black leather is sort of a muted black color, not very shiny, so I don’t use it for real dressy occasions where a narrow heel is more classic. It makes a good basic black pump however. I was not happy with the color of the silver pump—it did not seem silver but was more of a light golden bronze. The color was okay, but I was looking for something more gray/silver.
By SJGTX
Rated 2 out of 5
Weird sizing
Weird sizjng. The 9.5 was too big, 9 was too small
By Jodi JM
Rated 5 out of 5
Great pumps
Bought them in nude and decided that I needed them in black as well.
By c11t53l5
Rated 5 out of 5
Comfy
These are very comfortable can be on them all day.
By Yvette
Rated 5 out of 5
Very Comfortable and Running Big
They are super comfortable! I bought my usual size 7 with Wide choice. But they are running big and keeping coming off my heels. I want to exchange for 6.5 but the size was sold out. I had to return them. It is pity!
By Lily
Rated 5 out of 5
So pretty!
I bought these for my mom in a size 8 wide. They look so classy on her. I love the heel. She said they are very comfortable and easy to walk in.
By Marina D
Rated 5 out of 5
GREAT for work!
Brought for an interview. So comfy and professional, easy on the ankles too!
By FJAne
Rated 5 out of 5
Comfort comes first
This is the comfiest pump I’ve ever wore. I also like the classic and simplistic style.
By Rose0
Rated 5 out of 5
comfort wear
I bought this shoe a few weeks ago. They have proved to be very comfortable and versatile.
By cozy
Rated 5 out of 5
Great
Great fit and style , can dress up or down with jeans
By Jamie
Rated 5 out of 5
Comfortable & Classy!
Absolutely love these! They are very comfortable for heels, they look professional and classic. I can wear them around work all day, even while walking all around our building. True to size, my heel is narrow so I did have to add a gripper to help them stay on.
By Kate
Rated 5 out of 5
Nice, comfy, leather heel
Bought these heels after another pair of Clarks heels I loved bit the dust. I wish the heel were a tad bit shorter - bring back shoes with kitten heels and ankle straps please. But they feel really comfy and are padded around the upper part of the heel so they don't rub your skin, which is a lovely feature. I bought these because they're leather. I wish DSW sold leather shoes the way it did. I had to order these online because most of their stock in the store near me are plastic or synthetic material.
By Mountainaire
Rated 1 out of 5
Wide Load
Fits perfect & beautiful for all you big foot monsters out there.
Thought maybe I'd made a mistake & ordered the wide but NOPE. Just Grand Canyon width shoe bc that's how Clark's makes them.
Having bought numerous shoes from all designers, brands, & styles size 6 w/o issue I now know for certainty Clark's is not for me.
If you're a woman of mass who's in denial about her true size I recommend this shoe for you.
By GinGin
Rated 5 out of 5
Stylish & Comfy
I have knee issues & can no longer wear really high heels & was looking for something stylish & comfortable. These shoes are great! I bought them in black & they look & feel great.
By Annie
Rated 4 out of 5
Solid purchase
Bought them about a month ago they are super comfy. I find them to be also sturdy and supportive.
By JAYD
Rated 5 out of 5
Cute comfort
Cute and comfortable shoes. I loved the heel but as a whole this shoe looks great pair with a suit or even dressing up some jeans.