Chinese Laundry 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Chinese Laundry

  • Item #
FEATURES

Rated 4 out of 5

Fabulous Boots. Sloooow Delivery

Boots fit great - 1 star deducted for snail’s pace delivery

By Miff

Rated 5 out of 5

Perfect boots!

I was looking for some boots to wear at night and pair with everything. I like the angle of the heel, not too high, not too low, they are perfect!

By Lau Bil

Rated 5 out of 5

Very comfortable shoes and fits like a glove and ❤

Best shoes to wear and again will keep wearing til they fall off

By Loved

Rated 3 out of 5

Nice boot

Nice boot and comfy Looks great with jeans Not worth the high price

By Tamzb

Rated 5 out of 5

Highly recommend. Well made and very comfortable

I recently had hip surgery and was concerned about high heels. These boots are extremely comfortable and sturdy. Love these. Well made and comfy

By Pam G- Muskoka

Rated 3 out of 5

Too high for me

It's nice looking but too high for me and feels like a bit of an older fashion.

By saramg

Rated 5 out of 5

Super lovely boots!

Love these! Recommending to size up to add an insole for cushioning.

By NatalieCH