Birkenstock 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Birkenstock

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FEATURES

Rated 5 out of 5

Platform Perfection

Great for day or night, comfortable for all day wear.

By ChrisD

Rated 3 out of 5

Same same but different.

Same fit as the old style- just a new look. I didn't notice any difference in comfort level. Im hoping this pair last longer than 8 months.

By Rhonda D

Rated 5 out of 5

Great shoes... horrid shipping.

If you're buying Birkenstocks you know they're fantastic! These shoes are great they look good they fit well and they're slightly higher than the regular ones what more can I say regarding the shoes themselves. 😊 I am mainly writing this review in hopes that DSW reconsiders their courier. Purolator has been a nightmare with inconsistent deliveries, posting that they've missed you even when you've been at the location waiting for them the entire day or somehow just saying a package has been delivered when it has not. Please please please provide an alternative option to Purolator. In summary: Great shoes... horrid shipping.

By LC YYJ

Rated 5 out of 5

Excellent value

Extremely comfortable. Perfect fit. Great sandle. Highly recommend

By Sandie377

Rated 3 out of 5

Blisters

Good footbed they work well for planter fasciitis but the middle part between my toes gave me a pretty bad blisted on both feet.

By Krystallovesshoes

Rated 5 out of 5

My first Birks!

My feet love these sandals. They go with most everything I wear. So comfortable, and knowing my feet will mold to them over time is awesome. Great purchase.

By LouLouR

Rated 5 out of 5

Better Than The Originals

The platform makes it comfortable to walk in the bottom of the foot doesn’t rub like the original flat ones. These are made way more comfortable. You can walk and they’re super stylish while giving you a lift.

By Iloveshoestoo

Rated 4 out of 5

Comfort To Go

As my first pair of Birkenstock I didn’t have much to compare it to but I’m in love. I goes with everything casual and fun with an air of class. It’s not too comfortable at first but takes shape and contours to your feet after some weeks and frequent use. Be careful tho because they are not flexible so you have to walk carefully and proper or you’ll trip and hurt your ankle or worse fall. It will teach you to walk slowly yet gracefully lol. No regrets at all.

By Papillio Nation

Rated 5 out of 5

Super cute and comfy!!

Absolutely love these! Just as comfy as my regular soles Gizeh’s.

By LisaC74

Rated 1 out of 5

Not impressed

These are not leather. When they get wet the band across the top cracks. If you don't mind paying over$100 for this be my guest.

By Not the best

Rated 5 out of 5

Awesome

I love these ! So comfortable. Got them in black and white.

Rated 5 out of 5

Cute and cozy

So comfortable with the slight platform. Makes them more current and stylish … also perfect for those with higher arches . They fit tru to size

By Golden goose

Rated 5 out of 5

AWESOME feel & look.

Comfort fit, supportive & looks great. Pleased & satisfied.

By PALS

Rated 5 out of 5

Fun platform

I have a selection of Birkenstocks but I like the platform on these

By Robynfitz

Rated 5 out of 5

Great Sandal

I love my platform Birkenstock sandals. They are very comfortable and provide the support that I look for such a sandal.

By Sam M

Rated 4 out of 5

Can’t Wait For Summer

At first when I put them on I thought there was too much white but now I really like them. Like all Birkenstocks, they have to be broken in before you wear them out.

By Rnmom

Rated 5 out of 5

Beautiful Birkenstocks

I’m so thrilled with these Birkenstock shoes. They are more than I expected. Love them!

By Baba