Steve Madden 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Steve Madden

  • Item #
FEATURES

Rated 2 out of 5

Sandal Extremely Irritated My Foot

Wore these shoes for 2 days straight on vacation and the sandal strap extremely irritated my foot and I was unable to wear again and needed to put a bandaide on to appease the pain. Was not comfortable to walk in and felt heavy but it is cute.

By Kate Klint

Rated 4 out of 5

Great mule

Comfortable. The front pushes one's big toe inwards a little.

Rated 3 out of 5

Ouch

I found the band to be very scratchy, which is too bad as they look very cute

By Cozy Tozie

Rated 1 out of 5

Steve Madden slinky

Nothing close to the original slinky. The original was elastic. This has a little movement but not much.

By Mystikal_05

Rated 3 out of 5

Cute but too tight on my foot

These are super cute so I was very disappointed when they were too narrow for my foot…

Rated 5 out of 5

COMFY

I BOUGHT THIS A 3 DAYS AGO AND I LAVE THE SANDAL...............

By TSSA22

Rated 5 out of 5

Love these go-with-everything wedge sandals!

When I spotted the Balanced Wedge Sandal I was thrilled. I had an almost identical pair in the late '90s, they looked amazing with everything from maxi dresses to shorts and jeans. I absolutely love this new pair by Steve Madden. I wear a size 9, the fit is perfect and they are very comfortable. Great quality too!

By Beauty Q