Kelly & Katie 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Kelly & Katie

  • Item #
FEATURES

Rated 5 out of 5

Nice shoe

Cool style. Love it! Super stylist shoe. I always love shoe company.

By Mukta

Rated 5 out of 5

Boots

So far good. Not for cold weather..but good for above -1°C weather.

By User2024

Rated 5 out of 5

Cute design!

Very cute, zippers on the side makes it easy to wear. Would be nice if had more cushioning for insoles, but comfy enough for daily wear if you don't have to walk too much.

By Aica

Rated 5 out of 5

Nice boots

Very stylish and comfortable, i bought as a gift and they loved the boots

By Jcard

Rated 4 out of 5

Great width.

I like the style and comfort of these boots, but I deducted a star because they are so squeaky!

By Pupmommy

Rated 5 out of 5

Great boots

Love em! Comfy and stylish. Took a chance ordering online, Im a size 6 and they fit true to form.

By Lml04

Rated 2 out of 5

not as pictured

I am so confused. I ordered these but they are not what is shown in the photo? The ones I received have a chisel toe...not rounded like in the photos. The buckle is cute, but the toe box is giving business man.

By valer

Rated 3 out of 5

Not quite what I was expecting

They squeak when I walk! Due to friction from the tongue of the shoe

By Amy CP

Rated 3 out of 5

Nice but noisy

They fit good but they are. Squeaky when you walk which is embarrassing in the office

By Lorna1

Rated 5 out of 5

Stylish and Edgy

Love these boots exactly what I was looking for! Should have ordered 9 because they are wide width instead of 9.5 but kept them anyway. Very comfy.

Rated 5 out of 5

Very comfortable

Very comfortable. Appreciate they also came in wide. Sale price was fantastic

By Ddgal

Rated 3 out of 5

Hopefully one off bad boot!

Seams on the buckle came undone. Returned them. Cute otherwise!

By I28283ue

Rated 5 out of 5

Good-Looking

Daughter love it! She says that it is comfy and keeps her feet warm.

By Show Guru

Rated 5 out of 5

Very Comfy & Good Looking Boot~~

My Grand Daughter Loved Them- Very Comfy- Great Price~~

By JR17

Rated 5 out of 5

So comfy. Love These Boots

Perfect Fall Boots... Have worn them on snow days and kept me warm

By EJam

Rated 5 out of 5

So comfortable!

Perfect size and they are so comfortable. They do make a noise when I walk that I am hoping will go away over time. I really love the look of them as well.

By Mother of Jake

Rated 5 out of 5

Great boots!

I love these. I don’t usually buy shoes online because I have a wide foot and have trouble finding shoes that fit properly. I took a chance with these because they came in a wide width. I’m so glad I did. They fit perfectly, I can’t believe it! They are super comfortable too. Would definitely recommend.

By Sumo’s Mom