New Balance 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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New Balance

  • Item #
FEATURES

Rated 3 out of 5

Run small

Thinking they were true to size got a wide but should have went up a half size

By Estevan

Rated 2 out of 5

If I had to do it again I wouldn’t

I didn’t believe the negative reviews, but I should have. The upper material very thin and without any structure whatsoever. These will not hold up well. Even the shoelaces are made from such thin cheap material. I feel like it’s going to break when I’m pulling them tight even though they’re brand new. So disappointed in New Balance.

By JohnP.

Rated 5 out of 5

Great sneaker

Never disappointed. This show fits so well. Width is perfect. Shoe flexes to deal with bunions. Great support.

By Big Chris

Rated 5 out of 5

I love the Arishi V4!

I loved the original ROAV fresh foam Band from the beginning. These feel just as good. I had three pairs of the OG ROAVs and this will be my second pair of the Arishi V4. Fit is true to size.

By RyBB

Rated 5 out of 5

Fresh foam

Best ,most comfortable and best price shoes ive ever bought.

By Fresh g

Rated 5 out of 5

Comfortable

NB is the only running shoe brand I have worn since the early 80’s. Every time I run they perform the way I expect, comfortable. The shoes I bought recently fit the bill once again. I don’t see any reason why I would wear another brand.

By Beans77

Rated 5 out of 5

comfortable shoe

Very lightweight and comfortable, and the fit is excellent.

By Belal

Rated 5 out of 5

Great shoes

Gift for my sister.fit well and she really loves the comfort

By Carol M.

Rated 5 out of 5

Great Quality

Good quality, the only show that my husband will wear.

By Armando85

Rated 5 out of 5

Nice fit and super comfortable

These were a great purchase. They fit and look great.

By Paul On the Go

Rated 5 out of 5

Great Value

True to size. Comfortable, light, and inexpensive

By GSRich

Rated 3 out of 5

Shoes

This is the first time that I actually do not like my shoes. They are not very comfortable.

By Purple Melissa

Rated 4 out of 5

Great shoe

Very comfortable fit . True to size Great price too

By Big Ron

Rated 5 out of 5

Airshi shoe

Very good shoe. Been wearing it quite a bit. Walk about 20K steps a day. Been wearing one pair for the last about 2 months and not really seeing too much damage. They don't get crazy dirty like my Nikes do. My only real complaint would be they look fluffier than they are.

By Tytus

Rated 5 out of 5

Comfort all day long

I’ve worn these shoes for the past six years. They’re exceedingly comfortable for when you’re on your feet all day.

Rated 4 out of 5

Comfy

The shoes are very comfortable, my only issue is that they are a little too short to fit my orthotics. If the ankle area was a little bit taller then they would fit so much better.

By Wide foot woman

Rated 5 out of 5

A Pleasure to Wear

Love these - light, comfort and a truly wide toe box - I have 7 pair

By MichaelT

Rated 2 out of 5

Not recommended. Will try a different version.

Expected more from this shoes. Somehow the left shoe has more padding and foot support than the right shoe especially to the balls of the feet.

By Shoe addiction

Rated 3 out of 5

It’s an ok shoe

It’s light and comfortable. Laces are cheap. There is a rubber type of material on the inside around the toes that is uncomfortable.

By Skott

Rated 2 out of 5

Sizing is smaller

Sizing runs smaller than other NB models I have purchased

By Harry21