Kelly & Katie 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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Kelly & Katie

  • Item #
FEATURES

Rated 5 out of 5

Wonderful Sling back Flats

I received them 2 weeks ago and I was more than pleased with the style, the way they fit me and the comfort I got wearing them. Very stylish and they go from dress down to dress up.

By Michaela29

Rated 1 out of 5

Uncomfortable

I thought they were cute but the heel is very uncomfortable. I’ll never wear again unfortunately.

By Betty W

Rated 3 out of 5

Toe Squeezer

I've worn these a handful of times now, and my only problem is that they squeeze your toes after a while. I'm hoping they will stretch, because they are comfortable and look great.

By JamQueen

Rated 4 out of 5

Sling Back Flat

Cute and fit well. Hurt my toes after a few hours.

By Theresa

Rated 5 out of 5

Stylish

Purchased for a good price. So comfortable and classy

By Snowberry

Rated 5 out of 5

Chanel dupes

These look like a dupe of the Chanel version only its a sling back which I prefer. It’s a must have to pair which several outfits. I’m normally a 6.5 and 6.5 fit perfect.

By Lucy

Rated 5 out of 5

True to size

Very comfortable and true to size. Highly recommend

By Diwura

Rated 5 out of 5

Si cute, trendy and true to size 😊

Si cute, trendy and true to size 😊 I love them …..

By kadi-moi

Rated 2 out of 5

Cute but not worth it

These are cute and affordable but ultimately they weren’t worth the purchase. They broke on my 3rd wear and theyre not very comfortable.

By Gene

Rated 5 out of 5

Umal Flat

Kelly & Katie is a great brand; I love these flats because of the two tone design and the adjustable sling back; shopping for hours is fun wearing these because they are very comfortable.

By MOLIKAI

Rated 5 out of 5

Nice shoe

This shoe is cute, TTS and comfy but just not for me. I ordered it in the black and white - a mistake on my part. I think it would look much better - for me - in a solid color. I am returning it for an exchange for a solid color

By jojaros

Rated 5 out of 5

Slingback Pump

Very comfortable heel height and the dual colours will go with a wider selection of outfits.

By KWT 1

Rated 4 out of 5

Comfy shoes

I use it for work so I stand up quite a bit. The cushioning on the feet is very nice and easy to wear for a whole day even if you walk a lot.

By Pat C.

Rated 2 out of 5

Uncomfortable

These are super cute but not comfortable at all. You have to pretty much hold on to them with your toes as you’re walking. I couldn’t walk at my normal pace and they overall hurt and weren’t comfortable. I was super excited about these but I ended up returning them

By Jaena

Rated 4 out of 5

Comfy and fit well

The black rubs off on the cream of the shoe but otherwise they are comfortable and go with many of my outfits.

By Patty Wickson

Rated 5 out of 5

Comfy

These are more comfortable than I thought they would be, it has a small cushion for the heel

By Eell

Rated 5 out of 5

Love these

These are cute, comfortable and go with everything. They are great for summer footwear for work and are comfortable to walk in. I really love them.

By Zedmonton

Rated 5 out of 5

Very cute flat shoe for summer

Lots of padding, adjustable ankle. Toe part pinched a little bit shoes are still new so it may get better after breaking in

By Eymn

Rated 5 out of 5

Wardrobe staple

Lovely shoes and very comfortable~ ready for wedding coming up this summer.

By Eun79

Rated 1 out of 5

Uncomfortable

I bought this a month ago but it is not comfortable and causes foot pain.

By CK90