Cougar 

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Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason upon receiving your order, you may return the item(s) for a full item refund or exchange.

We accept returns and exchanges in store (for both online and in-store orders) or we accept returns by mail (for online orders only) for up to 60 days after an item was purchased. Items must be unworn, in their original packaging and/or box, and accompanied by the Order Confirmation email and packing slip.  

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eye Waterproof
eye Slip Resistant
Cougar

  • Item #
FEATURES

Rated 5 out of 5

Great shoes

love the shoes. comfy. good quality and nice color

By AMON2025

Rated 5 out of 5

Great boot

I ordered one size up and they fit perfectly. Waterproof as well.

By Kerah

Rated 4 out of 5

Rain Away

Nice looking boot and comfortable. Delivery was quick

Rated 5 out of 5

comfy and stylish

very comfortable and stylish, foot slides in easily

By sohpie

Rated 1 out of 5

Too small

Too small I am a 9 so I bought a 10 because shoes can be tight for my feet in 9, but this is a very small sized shoe!

By Mariecorbi

Rated 4 out of 5

Super cute

Super cute, runs narrow. I sized up but then too long.

By SL969

Rated 4 out of 5

Cute boot

These were quite narrow. Cute for the price Good quality

By Tarynyo

Rated 4 out of 5

More purple in person

Boot fits on the snug side, especially if you have a high instep. The colour is nice but like other reviews have said it definitely looks purple in person. Sole is nice and thick, wore them in the rain and they were great.

Rated 5 out of 5

Best rain shoes

Very comfortable and remains stylish . Super happy I got it.

By Ijay A

Rated 1 out of 5

Too Narrow

We got two pairs for the family in different sizes. We both couldn’t wear them. Too narrow.

By PatGH

Rated 4 out of 5

Super cute and comfortable too!

Super cute ! A Little narrow across the toe but remarkably still very comfortable. Got them a great price too :)

By Monas

Rated 5 out of 5

Best buy ever

Purchased this recently and I’m very satisfied. I used it a lot during the non stop rainy weather the past week and it kept my feet dry. You can’t go wrong with this stylish, comfy and functional pair of boots plus the patent almond color which can just go with anything.

By KCLimpe

Rated 5 out of 5

Very classic, classy boots!

I was pleasantly surprised by these boots. I originally wanted the all-black boot, but it was not available in my size. The green insert adds to the classic style of this boot. The fit was wonderful—not clunky like most rain boots, and it fit my foot perfectly. The quality is good as well.

By JRdawgs

Rated 5 out of 5

Pleased with the purchase.

Didn’t expect them to be this good. Size fits well and quality is top notch at such a good price. Thanks DSW.

By Prabhleen

Rated 2 out of 5

Great cute date night - nothing else

Don’t get me wrong the shoe is super cute but there is little to no arch/heel support. I’ve been noticing if I’m wearing them for longer than an hour it’ll start to rub on my ankles or my feet to the point they are sore - yes even with socks on

By Caite

Rated 5 out of 5

Great boots all around

After reading a few reviews, i decided to size up, and I’m happy I did because the toes would have been too tight if i didn’t. They are beautiful and very comfortable. I would recommend

By M-E L

Rated 5 out of 5

Attractive boots and comfy

Love these boots. They are very attractive and comfortable.

By Dalesy

Rated 3 out of 5

Go for a size up!

Feel narrow and short. Go for a size up or even two. My feet are very narrow and I usually find all shoes are too large

By JulieBureau

Rated 2 out of 5

review for shoes

I recently purchased a pair of your shoes and while I love the design, I've been experiencing some discomfort. The shoes tend to scratch the top of my ankle, which makes them uncomfortable to wear for extended periods.

By newsha tr

Rated 4 out of 5

Stylish shoe. Looks great on

Love this versatile waterproof boot. Looks great, stays cleans. Great for all types of weather, easy to slip on and off.

By Cindy21